Previously, I wrote about an incident at a travel agency that prompted me to develop a presentation titled “SELLING AND BUYING IS...

Have you ever heard anyone say “…because of you, I have a job.” I suspect very rarely if ever to hear this compliment. Throughout my...

Ocean Park had a fabulous 15 years from 2000 to 2015. It turned red ink into black ink beginning in 2001. 2003 would have continued...

The urgent goal at Ocean Park in year 2000 was to get out of the red and into the black as quick as possible. Above all, to stop the...

After the situation analysis, I sat down at my desk and wrote down three goals on a piece of paper. This would be kept in the lower...

It was quite a simple answer. The Park was bleeding red and needed to be in the black as soon as possible. Tomorrow would be nice. ...

Joining Ocean Park Hong Kong in 2000 was filled with anticipation, anxiety, and worries. On the other hand, it was also filled with...

Consistently throughout my career, I am told, “Paul, you are a born salesman.” While it is nice to hear, the truth is when you are born,...

I grew up in Honolulu, Hawaii after migrating with the family from Hong Kong as a young 8-year-old boy. Growing up in these beautiful...

The Answer: EVERYONE Throughout my career with Hotels and ultimately 15 years with Ocean Park, Hong Kong, I promoted the importance of...

What does selling mean to you? There is a plethora of definitions that come up when you “Google” the word sales or selling. The common...

As I look back at the start of my career, I regret not having someone to look towards for guidance. At that time, I was left to fend...

I have and continue to enjoy a very successful, fruitful, meaningful, and enjoyable professional career in the tourism, hospitality and...